1. About This Policy

Restoration Pinball respects your privacy. This Privacy Policy explains how we collect, use, and disclose personal information when you visit our website, contact us, use our services, or subscribe to our messages.

1. Information We Collect

Depending on how you interact with us, we may collect:

• Contact information, such as your name, email address, phone number, and service or delivery address.
• Information you provide about your pinball machine, requested repairs, restoration projects, purchases, or rentals.
• Transaction information, including order details, payment status, and service history.
• Messages and other information you submit through website forms, email, telephone, or text.
• SMS subscription preferences, consent records, and unsubscribe requests.
• Technical information collected through our website, such as IP address, browser type, device information, and pages visited.

Payment information submitted through online checkout is handled by the payment providers used for that transaction.

1. How We Use Information

We use personal information to respond to inquiries, prepare quotes, fulfill orders, arrange service or delivery, manage customer relationships, and maintain business records.

We also use information to operate and protect our website, address technical issues, and meet applicable legal obligations.

When you expressly opt in, we use your contact information to send marketing messages about our rentals, available machines, offers, and business updates.

1. Website Hosting and Service Providers

Our website is hosted on Wix. Information submitted through the website may be processed and stored using Wix and its service providers.

We may provide information to companies that help us operate our business, such as website hosting, payment processing, customer support, and communication providers, as needed to perform those services.

1. SMS Privacy and Consent

The Restoration Pinball SMS program sends recurring marketing messages to people who expressly opt in. Message frequency varies. Message and data rates may apply.

Providing your phone number for a repair, purchase, rental, or inquiry does not automatically subscribe you to marketing texts. Consent to marketing texts is not a condition of purchase.

We do not sell, rent, or share mobile phone numbers with third parties or affiliates for their own marketing or promotional purposes. SMS opt-in data and consent are not sold, transferred, or shared with another business for its messaging program.

We may disclose the information necessary to service providers that help deliver and operate our SMS program, solely to provide those services on our behalf.

1. Your Messaging Choices

To unsubscribe from our SMS program, reply STOP to a program message. You may receive a final confirmation of your unsubscribe request.

For assistance, reply HELP or call 714-925-5534.

If you receive marketing emails from us, you may unsubscribe using the link included in those emails. You may also contact us to update your communication preferences.

Unsubscribing from marketing does not prevent us from responding to inquiries you initiate or providing necessary communications about an active transaction through appropriate channels.

1. Cookies and Tracking Technologies

Our Wix website uses cookies and similar technologies to support website functions, security, and user preferences.

You can manage cookies through your browser settings. Blocking certain cookies may affect website functionality.

1. Information Retention and Security

We retain personal information for as long as reasonably necessary to provide services, maintain appropriate business records, honor communication preferences, resolve disputes, and meet legal obligations.

We use reasonable safeguards appropriate to the information we handle. However, no internet transmission or electronic storage system can be guaranteed completely secure.

1. Legal Disclosures

We may disclose information when required by applicable law or valid legal process, or as necessary to address fraud, security threats, or the protection of legal rights.

These disclosures do not authorize another business to use your SMS consent for its own marketing.

1. Your Privacy Requests

You may contact us to request access to, correction of, or deletion of your personal information, or to ask questions about our handling of it.

We may need to verify your identity before fulfilling a request. Certain records may need to be retained for legal obligations or ongoing transactions. We will handle requests in accordance with applicable law.

1. Third-Party Links

Our website may link to social media platforms or other websites. Their privacy practices are governed by their own policies. Review those policies before providing information to them.

1. Changes to This Policy

We may update this Privacy Policy as our business practices or applicable requirements change. The updated version will appear on this page with a revised date. We will provide additional notice where required.

1. Contact Us

For privacy questions, communication preferences, or requests concerning your information, contact:

Restoration Pinball
Phone: 714-925-5534
Website: https://www.restorationpinball.com/